Monday, January 22, 2018

How to get back my credits that have disappeared from my old Skype account?

Signing to Skype on a different device while using it for calls on another device may cause issues with your Skype calls or log in especially if it is a paid call. The system may take safety precautions to protect your Skype account.


For your lost credits, Skype Credits are stored in your Skype account. Whenever you sign in to Skype, it should be there. In your case, most likely you’re signed in to a different Skype account linked to your email address.

I strongly advise you to check the correct Skype account (Skype Name) that you’re using.


  • If you created your Skype account with a unique or personalized Skype Name, always sign in to Skype using the Skype Name and not the email address.
  • Signing in to Skype using the Microsoft email address can create a Skype account automatically.

If your still facing problem, so you may call Skype Support Helpline +1-844-476-2432 and resolve this issues Instantly.

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